Privacy Policy

01About this policy

This Privacy Policy applies to the Wovly app, this website and related support. It explains the information we process, why we use it, and the choices and rights available to you. The Wovly service provider can be contacted at lucaserdo@icloud.com.

Read this policy with our Terms of Service. This policy governs personal information matters. Apple, Google and any email services you choose handle the information they receive under their own privacy policies.

02Information we process

• Account and profile: your email address, password verification information, nickname, avatar, biography, manually selected city and interest tags.
• Content and activity: posts, photos, videos, voice recordings, comments, drafts, circles, activity plans, sign-ups, follows, favorites, blocks, conversations, feedback and preferences.
• Purchases: your coin balance, transaction history, product information, transaction status and identifiers used to recognize purchases and avoid duplicate credit.
• Support: your email address, the request you send, and any order information, attachments or other evidence you choose to provide.

We do not receive your full payment card information or app store password. Your city is selected by you rather than obtained through location access. Wovly does not request contacts access.

03How and why information is used

We use necessary information to provide account registration and sign-in, display your profile, support content and conversations, organize circles and activity plans, record gifts and purchases, and apply the preferences you choose. Transaction identifiers help confirm purchases and prevent duplicate credit. Support information is used to verify, answer and address the request you send.

Depending on the activity and applicable law, the basis for processing is performing our agreement with you, your consent to optional features, or another basis permitted by law, including meeting legal obligations. Where consent is required, you may withdraw it. Withdrawal does not affect processing that was lawful before you withdrew it.

We will explain material changes to the purposes or scope of processing and obtain consent when required.

04Photos, camera and microphone

• Photos: to select images or videos for your avatar, covers, posts and conversations.
• Camera: to take photos, record videos or use camera features you choose.
• Microphone: to record voice or video with sound.

Wovly requests system authorization when the relevant feature needs it. You can decline or change access in your device settings. Where supported, you can allow only selected photos. Declining a permission affects the feature that needs it; other features that do not need that permission remain available.

We use necessary system version information to select the appropriate permission controls. It is not used to build an advertising profile. Wovly does not request location or contacts permissions.

05Sharing and third-party services

We do not sell or rent personal information, or use it for cross-app advertising tracking.

When you choose to share information or send content to another party, the recipient receives the material you select. Please consider the information you include, especially identity documents, payment evidence and sensitive personal details.

Apple App Store or Google Play processes information needed for store transactions under its own terms and privacy policy. Your email provider handles messages you send to support under its policy. Support information is used or disclosed only as necessary to address your request, with your consent, or to meet legal obligations.

You can read the Apple Privacy Policy and Google Privacy Policy for their services.

06Purchase information

Apple App Store or Google Play handles product queries, payment and purchase restoration. Wovly uses the necessary product information, transaction status and identifiers returned by the store to confirm purchases, maintain your transaction record and avoid duplicate credit.

Wovly does not receive your full payment card information or app store password. Restore top-ups queries transactions made available by the store; it does not reissue coins you have spent or gifts you have sent, or guarantee restoration of previously credited consumable balances. Check orders and request refunds through the store that handled your purchase.

07Retention and security

Account information and content are retained for the features you use until you remove the relevant content or permanently delete your account, subject to applicable legal requirements. Related circle or activity records may be anonymized where necessary. Transaction identifiers needed to prevent duplicate credit may remain without their account link.

Support emails and necessary verification material are retained only for the period needed to address the request and meet legal obligations. We use password verification values rather than retaining your original password as part of the account record.

Reasonable safeguards do not make any system absolutely secure. Protect your password, device and access permissions. To report a suspected information security issue, email lucaserdo@icloud.com with the details necessary to understand it.

08Your choices and privacy rights

You can edit your profile, remove your own content, manage preferences, favorites and blocks, and revoke photo, camera or microphone permission through your device settings.

Blocking hides the relevant account and interactions without automatically deleting follow relationships or history. Unblocking can make the content visible again.

Depending on the laws that apply to you, you may have rights to access, correct, delete or obtain a copy of your information, restrict or object to processing, withdraw consent, or complain to the relevant privacy authority. Email lucaserdo@icloud.com to make a request or ask which rights apply.

We may ask for reasonable account or order information to verify a request. We will not ask for your password or full payment card details. Information that must be retained by law is handled according to those requirements.

09Permanently deleting your account

Open My → Settings → Delete account permanently, enter your current password and confirm. Account deletion removes your credentials, profile, posts, private records, remaining coins and media used only by your account. Circles you created are dissolved, unfinished activities are cancelled, and related identity links are removed or anonymized as necessary.

You are signed out and the old account can no longer sign in. Deletion cannot be undone. Review important content and transactions first. Deletion does not automatically cancel a store purchase or request a refund. Your statutory consumer rights remain unaffected.

For questions about deletion or other information rights, contact lucaserdo@icloud.com.

10Users around the world

Your privacy rights and the rules that apply to a request can vary by country or region. Nothing in this policy restricts mandatory protections available to you under applicable law.

Apple, Google and your chosen email provider may process information in the countries described in their own privacy notices. Their services are governed by their respective policies and safeguards. Contact us if you need more information about a privacy request involving Wovly.

You must have the legal capacity required to use Wovly. If you believe a child has provided information without the authorization required by law, contact lucaserdo@icloud.com so we can assess and address the concern.

11Privacy on this website

This website does not use cookies, advertising trackers or analytics tools. You can read the pages without creating an account.

Email links open your chosen email application. A message is sent only when you choose to send it. If you follow a link to Apple, Google or another provider, its privacy policy applies to the service you visit.

12Updates and contact

We may update this policy when features or legal requirements change and will show the updated and effective date. We will give appropriate notice of material changes to purposes, methods, information types or your rights, and obtain renewed consent where the law requires.

For privacy questions, information rights requests or information security concerns, email lucaserdo@icloud.com. Describe the relevant account, your request and any necessary verification information. Please provide only what is needed, and never send account passwords, app store passwords or full payment card details.